Frequently Asked Questions

Everything you need to know about shopping authentic vintage with us.

How do you determine the condition of vintage items?

Each piece undergoes a rigorous inspection. We categorize items from 'Mint' to 'Good' based on wear, and any notable flaws like pinholes or fading are clearly documented in the product description.

Are all items professionally cleaned before shipping?

Yes, we professionally steam and sanitize every garment. For delicate fabrics, we use specialized eco-friendly dry cleaning to ensure your items arrive ready to wear.

How can I be sure of the sizing?

Vintage sizing varies significantly from modern labels. We provide exact measurements in inches for every garment. We recommend comparing these measurements to a similar item you already own.

What is your return policy for vintage pieces?

We accept returns within 14 days of delivery. Items must be in their original condition with all Proper Vintage tags attached. Please note that original shipping costs are non-refundable.

Do you ship internationally?

Yes, we ship worldwide via DHL and FedEx. International shipping rates and delivery times are calculated at checkout based on your specific location.

How often do you drop new collections?

We release curated 'drops' every Friday at 10:00 AM EST. Follow us on social media or subscribe to our newsletter to get early access to our latest vintage finds.